Reference

hk pool Privacy Policy for Your Account

Our Privacy Policy explains how hk pool handles your account details, phone verification, device activity and wallet records when you use DANA, OVO, GoPay or QRIS.

Account dataWallet recordsDevice choicesPrivacy requests

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Know What Our Privacy Policy Covers

hk pool Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy applies when you create an account, complete phone verification, sign in from a mobile browser or use account services connected with DANA, OVO, GoPay and QRIS. We may record account identifiers, verification results, device and browser signals, support messages, wallet status and transaction

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references so we can match activity to the correct account. Bank transfer and virtual account references can also appear in our records when you choose those routes. We use these details to provide account access, check unusual activity, respond to privacy requests and keep required records.
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For someone in Jakarta or elsewhere in Indonesia, access and eligibility depends on local law. The policy does not change the terms of your bank or wallet provider, and we do not ask for a wallet password through support.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP PATH

Get Privacy Help Along Your Account Path

A clear support route matters when your account record or wallet reference looks wrong.

DATA PRACTICE

See How We Handle Account Data

We keep Privacy Policy decisions tied to actual account events rather than collecting broad personal profiles.

Account records

We use your account identifier, phone verification result and sign-in history to connect activity to the right account. These records help us answer access questions without treating another account’s data as yours.

Wallet details

DANA, OVO, GoPay and QRIS references are handled as transaction or status records. We do not need your wallet password, and support should never ask you to send that secret.

Cookies and devices

Cookies and device signals help remember a session, detect repeated sign-in problems and protect account access. You can manage browser permissions, although changing them may require another phone verification step.

Account security

We use sign-in checks, phone verification and unusual-activity signals to reduce mistaken access. If a new device appears that you do not recognise, contact us through the signed-in help path.

Retention period

We retain account, support and wallet references only for as long as needed for the stated service purpose, security checks or applicable record duties. You can ask which retention reason applies to your data.

Policy changes

If our Privacy Policy changes, we update this page and identify the revised subject. Before continuing an account step, check the page again so your request is based on the current wording.

Privacy Policy Answers for Indonesia Accounts

These Privacy Policy answers focus on the account questions we expect when you use hk pool from Indonesia. They cover access, wallet references, device behaviour, cookies, retention and requests to see or change personal data. If your situation is different, use the signed-in support path and describe the specific record.

It covers account details, phone verification, device and browser signals, cookies, support messages, wallet references and transaction records connected with your use of hk pool where local law permits.

We use the verification result to connect account access with the correct phone number, reduce mistaken access and answer privacy requests. We do not need your DANA, OVO or GoPay password.

Yes. The Privacy Policy includes DANA, OVO, GoPay and QRIS references, plus bank transfer or virtual account details when used. We use them to match status questions to your account.

We may record browser type, device signals, session activity and sign-in events. This helps identify repeated access issues or unusual activity; browser cookie controls can change how often you verify.

Use the signed-in support path and name the exact record, such as a phone detail, device entry or QRIS reference. We may request an account step before responding to protect your privacy.

Retention depends on the type of record and its purpose, including account support, security checks or applicable duties. Ask through support which reason applies and whether removal is available under local law.

Yes. Ask which cookie or device signal concerns you, and we will explain its account purpose. You can also adjust browser permissions, though that may trigger another phone verification step.

hk pool Privacy Policy for Your Account

Get Privacy Help Along Your Account Path

See How We Handle Account Data

Account records

Wallet details

Cookies and devices

Account security

Retention period

Policy changes

Privacy Policy Answers for Indonesia Accounts

01 What does the hk pool Privacy Policy cover?

02 Why does hk pool need my phone verification result?

03 Does the Privacy Policy include DANA and QRIS records?

04 What device data can hk pool collect?

05 How do I request a copy or correction of my data?

06 How long does hk pool keep my account data?

07 Can I ask about cookies in the Privacy Policy?

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